Coronavirus (CoViD19) Mitigation Strategy

The health and well-being of our Guests, as well as our family, is always of the highest importance to us. It is also very important that we make our Guests feel welcome and comfortable and ensure that they enjoy their stay with us. We have worked very hard to examine everything we do, and every service we offer to our Guests, to ensure that we can marry the two together. To this end we have arrived at a number of Protocols that we will put in place prior to opening.

Overview of Changes

The main change that we will be making is that we will no longer have a “Full House” of Guests. We have 5 rooms each of which can accommodate 2 people. From this point forward, and until CoViD-19 is no longer a Public Health concern, we will only now be accepting a maximum of 4 Rooms booked at any one time. The primary reason for this is to enable us to offer Breakfast in a manner more conducive to keeping a physical distance between our Guests when eating.

Other changes we will be making will be unobtrusive yet highly effective in minimising the risk of infection whilst you stay with us. These are:

Infection of Coronavirus CoViD-19 is made through water droplets which are expelled from an infected person through Sneezing, Coughing or Breathing. These droplets are then carried to uninfected people through touching an infected surface and then touching their face. This is why preventing the spread through catching Coughs and Sneezes and the single most important measure Hand Washing, will be very important in our battle against the virus whilst still ensuring our Guests have a brilliant stay.

Coronavirus CoViD-19 Pre-Arrival Confirmation

Please complete the Coronavirus CoViD-19 Pre-Arrival Confirmation Form below as soon as possible and at least 24 hours prior to your arrival with us.

Greeting our Guests on Arrival

Greeting Guests upon arrival is very important to us. Natasha greets all of our Guests, completes the Sign-in and then offers a brief tour showing where the Restaurant, Guest Lounge and their room is whilst answering any questions they may have. This...

Table Service at Breakfast

Breakfast at Killoran House is always a pleasurable affair with great home cooked food, relaxing ambience and beautiful views of the hills and Dervaig Village. All of this will stay the same but there are changes we will be making to ensure everyone has...

Staggered Breakfast and Dinner Times

We serve Breakfast every day and offer Dinner Monday to Friday to our Guests. Usually we serve Breakfast between 08:00 and 09:00 and Guests can arrive for Breakfast any time within that hour; Dinner used to be served at 19:30 with all Guests that have...

One Table, One Guest

Usually we allow our Guests to eat Breakfast or Dinner at any of our Restaurant Tables and this is usually done on a first come, first served basis. In order to offer a smooth and safe environment for our Guests each party will be allocated a table in...

Checkout

Our Guests can usually Checkout whenever it is convenient for them to do so and this is sometimes the evening before departure, just after Breakfast or just before leaving. It is at the request of the Guest that we present their Bill for inspection and...

Enhanced Cleaning and Changeover

Killoran House is always spotlessly clean. It has been since we took over and will continue to be whether the Public Health issue with CoViD-19 is still in effect or not. You only have to meet Natasha to know that not only is she House Proud , but thanks...